Infrastructure & Hardware Support
Do you need the benefits of an in-house IT support department, but don't wish to incur the short-term and long term cost associated with starting your own department? InterLock offers a comprehensive set of services which will help you solve you tactical as well as strategic IT challenges.
System Trouble Shooting and Repair
InterLock is prepared to provide a wide range of system support options. Whether it is providing on request, one day per week, or one day per month of system administration support, we can have an Engineer on-site to troubleshoot, diagnose, repair or simply maintain your existing environment when you need it. Is there a problem with your PC? We can give you solutions to resolve the problem.
Hardware Support & Service
Problem determination and repair, hardware and architectural assessments, password and data recovery and proactive remote access and support are all activities available to support your information technology needs.
Operating system installation and upgrade
Are you concerned with how you will implement Windows 7, would you like Linux installed on your servers? Has the performance of your machines decreased over the last several months? InterLock will install that upgrade on your machine, we will help plan and implement that conversion from those outdated Windows NT machines to Windows 7. We can upgrade those servers running your mission critical SQL Server databases.
Operating System Services
Operating system installation for one system can be as simple as inserting a disk and accepting default options. But, what about those mission critical applications, will they still function correctly? How do I install upgrades on 100 or more machines? What is do I do in the event of a failure in the upgrade process, how to I recover? InterLock offers solutions to resolve this and many issues that can occur during operating system installation and upgrade.
Installation of security and virus protection software
Data and system security is critical, especially to the small, dynamic, growing business. Are the data and your systems safe from hackers and malicious ex-employees? We have a comprehensive set of products and services that we can deploy to make your systems safe and secure from even the most determined intruders.
Anti-Virus & Security Software
Do you need to encrypt confidential patient scans? Do you need to integrate encryption into your customer management system? Does your document management system have propriety information contained within attachments? Often there is a need to secure this information within your current systems. We provide programming services to assist you in resolving these critical security issues.
Integration Services for your organization
Are your systems helping you generate revenue? Do they provide you with the ability to out-compete you competition? Large organization have understood for years that their systems are critical for meeting their business needs and maintaining a competitive edge. Are you using your system to their maximum advantage? Do you know how to integrate your QuickBooks accounting system with your Timesheet reporting system. Is your ACT! contact management system integrated with your order processing system and does it feed back to your accounting system for both commission and invoicing? We can help you resolve these issues. From optimizing the configurations
System Integration Services
We can help you resolve these issues. From optimizing the configurations and implementing interfaces to writing specific, specialized interfaces to your unique requirements.
Network set-up and configuration
The core benefit of a computing system is its ability to store, retrieve and distribute information to where it is needed. Networks are essential in enabling this function. Whether it is access the internet, sending email, sharing files, or enabling a distributed database architecture, your network is a key critical component. Networks can be very simple affairs from connecting two computers together to share a file, to fully distributed, multi-server, broad-band, satellite enable systems. For the small and medium sized business we can assist you in planning, deploying, maintaining and resolving issues in your network.
Network Set-up Services
Network Set-up and Configuration services. Hardware & Software.
Contact Us
For additional information on our complete set of service offerings, please contact us to discuss your challenges and how we might assist you..